Olympia TS10 POS System User Manual

1. પરિચય

The Olympia TS10 is a modern, touchscreen Point-of-Sale (POS) system designed for efficient operation in catering and retail environments. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your TS10 POS system to ensure optimal performance and a seamless checkout experience.

Figure 1: Olympia TS10 POS System with its 10.1-inch touchscreen display, showing a typical transaction interface. The system is designed for trade and gastronomy, combining user-friendliness, performance, and modern design.

2. ઉત્પાદન ઓવરview અને લક્ષણો

The Olympia TS10 POS system integrates advanced technology with user-friendly design to streamline your business operations. Key features include:

• ૨.૪ ઇંચ ટચસ્ક્રીન ડિસ્પ્લે: Intuitive and precise touch operation for efficient order processing.
• એન્ડ્રોઇડ 11 ઓપરેટિંગ સિસ્ટમ: Powerful and reliable for smooth performance.
• સંકલિત સ્કેનર: For quick and accurate item capture.
• Customer Display: Clear LED display on the rear for transparent customer information.
• TSE USB Compatibility: Ensures legally compliant data storage via USB connection.
• Extensive Management Capabilities: Supports up to 100 product groups, 100,000 PLUs, 5,000 tables, 5,000 customers, and 100 operators.
• બહુવિધ ઇન્ટરફેસ: Includes 1x LAN, 4x USB A, 1x serial port, and 1x cash drawer port.
• Graphical Receipt Logo: Customization options for professional printouts.

Figure 2: Close-up of the Olympia TS10's 10.1-inch touch operator display, highlighting its innovative technology and 'Easy Touch Technology' for precise and intuitive operation.

Figure 3: The Olympia TS10 showcasing its built-in scanner for direct item capture and the customer-facing LED display on the rear, providing clear transaction details.

3. સેટઅપ સૂચનાઓ

Follow these steps to set up your Olympia TS10 POS system:

1. અનપેકીંગ: Carefully remove all components from the packaging. Verify that all items listed in the packing list are present.
2. પ્લેસમેન્ટ: Place the TS10 on a stable, flat surface in a location with adequate ventilation and away from direct sunlight or heat sources.
3. પાવર કનેક્ટ કરો: Connect the power adapter to the power input port on the TS10 and then plug the adapter into a suitable electrical outlet.
4. પેરિફેરલ્સ કનેક્ટ કરો:
   • Cash Drawer: Connect the cash drawer cable to the cash drawer port on the TS10.
   • લ LANન: નેટવર્ક કનેક્ટિવિટી માટે, LAN પોર્ટ સાથે ઇથરનેટ કેબલ કનેક્ટ કરો.
   • યુએસબી ઉપકરણો: Connect any additional USB peripherals (e.g., external printer, barcode scanner if not using integrated) to the available USB A ports.
   • TSE USB: Insert the TSE USB module into a dedicated USB port for legally compliant data storage.
5. પ્રારંભિક બુટ-અપ: Press the power button to turn on the device. The system will boot up, displaying the Android operating system.
6. મૂળભૂત રૂપરેખાંકન: Follow the on-screen prompts to complete the initial setup, including language selection, date and time settings, and network configuration.

4. ઓપરેટિંગ સૂચનાઓ

This section outlines the basic operation of your Olympia TS10 POS system.

4.1 પાવર ચાલુ/બંધ

• પાવર ચાલુ કરવા માટે: સ્ક્રીન પ્રકાશિત થાય ત્યાં સુધી પાવર બટન દબાવો અને પકડી રાખો.
• પાવર ઓફ કરવા માટે: Press and hold the power button, then select 'Power Off' from the options displayed on the screen.

૩.૨ ટચસ્ક્રીન નેવિગેટ કરવું

The 10.1-inch touchscreen is the primary interface. Use your finger to tap, swipe, and drag elements on the screen. The Android 11 operating system provides a familiar and intuitive user experience.

4.3 Basic Transaction Process

1. લોગ ઇન કરો: Enter your operator ID and password to log into the system.
2. Item Entry:
   • સ્કેનિંગ: Use the integrated scanner to scan product barcodes.
   • મેન્યુઅલ એન્ટ્રી: Tap on product categories or use the search function to find items. Enter quantities as required.
   • PLU Entry: Input Product Look-Up (PLU) codes for items without barcodes.
3. Review ઓર્ડર: Verify the items and total amount on the screen.
4. ચુકવણી: Select the appropriate payment method (e.g., cash, card). Follow on-screen instructions for processing payment.
5. રસીદ: The system will automatically print a receipt upon successful transaction completion.

Figure 4: The Olympia TS10 interface displaying product groups (WarenGruppen) and options for user management (Benutzerverwaltung), highlighting its flexibility for various business needs.

4.4 વપરાશકર્તા સંચાલન

The system supports up to 100 operators. Each operator can have personalized settings and access controls. Refer to the software's user manual for detailed instructions on adding, editing, and managing operator accounts.

4.5 Table and Customer Management

For catering businesses, the TS10 allows management of up to 5,000 tables. For retail, it can store up to 5,000 customer profiles. These features help in tracking orders, managing loyalty programs, and providing personalized service.

5. જાળવણી

Regular maintenance ensures the longevity and optimal performance of your Olympia TS10 POS system.

• સફાઈ:
  • ટચસ્ક્રીન: નરમ, લિન્ટ-ફ્રી કાપડનો ઉપયોગ કરોampened with a screen cleaner or water. Avoid abrasive cleaners or excessive moisture.
  • બાહ્ય: નરમ, સૂકા કપડાથી બાહ્ય સપાટીઓ સાફ કરો.
• સૉફ્ટવેર અપડેટ્સ: Periodically check for and install software updates for the Android 11 operating system and the POS application to ensure security and access to new features.
• ડેટા બેકઅપ: Regularly back up your transaction data to the TSE USB module or other designated storage solutions as per local regulations and business practices.
• Peripheral Check: Ensure all connected peripherals (cash drawer, external printer, etc.) are clean and functioning correctly.

6. મુશ્કેલીનિવારણ

આ વિભાગ સામાન્ય સમસ્યાઓ અને તેમના સંભવિત ઉકેલોને સંબોધે છે.

• સિસ્ટમ ચાલુ નથી થઈ રહી:
  • Check if the power adapter is securely connected to both the TS10 and the electrical outlet.
  • ખાતરી કરો કે પાવર આઉટલેટ કાર્યરત છે.
• ટચસ્ક્રીન પ્રતિભાવવિહીન:
  • સિસ્ટમ પુનઃપ્રારંભ કરો.
  • ખાતરી કરો કે સ્ક્રીન સ્વચ્છ અને કચરોથી મુક્ત છે.
• સ્કેનર બારકોડ વાંચતો નથી:
  • Ensure the barcode is clean and not damaged.
  • Check the scanner's settings within the POS application.
• Receipt Printer Errors:
  • Check for paper jams or if the paper roll needs replacement.
  • Ensure the printer is properly connected and powered on.
• TSE Data Storage Issues:
  • Verify the TSE USB module is correctly inserted.
  • Consult the POS software documentation for specific TSE error codes.

જો સમસ્યાઓ ચાલુ રહે, તો વધુ સહાયતા માટે ગ્રાહક સપોર્ટનો સંપર્ક કરો.

7. સ્પષ્ટીકરણો

Detailed technical specifications for the Olympia TS10 POS system:

• મોડલ: TS10
• બ્રાન્ડ: ઓલિમ્પિયા
• પ્રદર્શન: 10.1-ઇંચ ટચસ્ક્રીન
• ઓપરેટિંગ સિસ્ટમ: એન્ડ્રોઇડ 11
• પરિમાણો (W x D x H): ૧૧૫ સેમી x ૫૦ સેમી x ૨૦૩ સેમી (આશરે ૪૫.૩ ઇંચ x ૧૯.૭ ઇંચ x ૭૯.૯ ઇંચ)
• વજન: ૮.૬૨ કિગ્રા (આશરે ૧૯ પાઉન્ડ)
• ઇન્ટરફેસ: 1x LAN, 4x USB A, 1x Serial, 1x Cash Drawer Port
• ડેટા સ્ટોરેજ: TSE USB compatible for legally compliant storage
• ક્ષમતા: Up to 100 Product Groups, 100,000 PLUs, 5,000 Tables, 5,000 Customers, 100 Operators

Figure 5: The Olympia TS10 system, illustrating its compact dimensions and highlighting key features such as large storage capacity, TSE compatibility, Android 11 OS, graphical receipt logo, and various interfaces.

8. વોરંટી અને સપોર્ટ

Your Olympia TS10 POS system comes with a standard manufacturer's warranty. Please refer to the warranty card included with your product for specific terms and conditions, including warranty period and coverage details.

8.1 ગ્રાહક સપોર્ટ

For technical assistance, troubleshooting, or warranty claims, please contact Olympia customer support. Contact information can typically be found on the manufacturer's official webસાઇટ અથવા તમારા ઉત્પાદન સાથે પૂરા પાડવામાં આવેલ દસ્તાવેજોમાં.

ઑનલાઇન સંસાધનો: Visit the official Olympia website for FAQs, software downloads, and additional support materials.