TruMedic Manuals & User Guides

TruMedic is dedicated to providing safe and effective forms of pain management and stress relief through accessible home wellness devices. Emphasizing state-of-the-art personal recovery, TruMedic focuses on bringing the ultimate pain and stress-relieving devices, such as advanced shiatsu massagers and FDA-cleared TENS units, directly to consumers at affordable prices.

Whether you are recovering from a rigorous workout, suffering from chronic physical pain, or simply looking to unwind after a long day, TruMedic's expansive product line caters to your specific physical therapy needs. Their popular items include the MagicHands truShiatsu Neck and Back Massagers, InstaShiatsu Foot Massagers, and the Impact Therapy massager lines, all designed to transport users to a world beyond relief.

Committed to world-class customer service, TruMedic continually innovates new health and wellness products to help individuals live better, pain-free lives without relying strictly on expensive or inconvenient clinical treatments. Their dedication to comfort, convenience, and holistic massage therapy makes daily relaxation highly accessible.

• How do I register my TruMedic product for warranty?

  You can register your product within 10 days of purchase at trumedic.com to qualify for a free upgrade from a 6-month to a one-year warranty.

• How do I connect my smart massager to the TruMedic app?

  First, download the TruMedic app and create an account. Select 'Remote Control,' choose 'Connect a Device,' power on your massager, and select it from the pairing list.

• What should I do if my TruMedic TENS unit loses its stickiness?

  If the electrode pads lose their stickiness, applying a small amount of electrode gel or electrolyte spray can restore adhesion and prolong their lifespan.

• How do I charge my TruMedic Impact Therapy Device?

  Connect the DC end of the supplied adapter to the battery's charging port and the A/C block into a wall outlet. Allow up to six hours for a full charge before first use. Note: the unit cannot be operated while plugged in to ensure safety.